From experience, we know that facilities, which includes real estate and energy expenses, have characteristics that make routine approaches to cost cutting unacceptable. Stakeholders in corporate facilities correctly argue that customers and employees touch facilities, so seemingly small changes risk negative impacts on the ‘brand’ or judgements about company culture.
Financial and procurement leaders seeking greater value from their facilities, real estate, and energy spend, frequently need help getting to a better overall cost without being saddled with unreasonable terms or conditions, added complexity, or excess inventory. Our Facilities and Energy Center of Excellence assists clients with the special skills and tailored approach required to find, get and keep value from their energy, facility services, facility supplies, and real estate spend.
Deploy a rigorous process of specialized knowledge and customized playbooks
From hundreds of facilities engagements, we know that poor workplans are created from premature jumps into supplier negotiations without doing the hard work to understand current spend, utilization rates, supplier past performance, category benchmarks, and the landscape of possible suppliers. Of course, poor plans waste time and leave money on the table.
In collaboration with your teams, the leaders at our Energy and Facilities Center of Excellence will manage a disciplined PMO process to plan, execute and realize value from your current spend. The extensive best-practice checklist that makes up this proven process has tasks not typically considered in approaches by general management consultants or procurement software platforms.
The whole process is stage-gated so your teams will confidently follow the progress as we assemble a tailored database from contracts, invoices and payment data; apply advanced analytics to your spend; share benchmarks and should-cost analysis; get buy-in to a project roadmap with 3-level governance; qualify disruptive new suppliers; quantify the potential savings; manage RFXs and contract negotiations; identify risks; and establish metrics to monitor progress.
Hidden value revealed by operationally savvy experts in facilities and energy
Leaders of the Facilities and Energy Center of Excellence come to engagements with prior experience as operators. This mindset helps create a sense of teamwork with your department leaders and category managers. Trust is strengthened further when we don’t just give advice. We stay engaged and use our familiarity with facility and energy suppliers to help execute on the savings opportunities.
Our leaders and sourcing experts help you strike the right balance between in-house staff and third-party services suppliers. Often, they find value hidden inside external service providers and integrated facility management companies when we ask and get answers to questions about whether their people are consistently productive and whether they are sharing the cost burden with other clients.
Sustain the gains by strengthening the capabilities of your sourcing teams
The Facilities and Energy Center of Excellence can maintain momentum by upgrading your processes, organization, and analytical capabilities in facilities, real estate, and energy procurement. Organizations should be as lean as possible, but we will help you determine whether your organization has sufficient resources to execute on cost saving opportunities and what a well-structured facilities organization looks like.
We go even further embedding best practice skills and playbooks that get new hires up to speed on their category knowledge, find and qualify new suppliers, standardize specifications, refine key performance indicators and help the new facilities and energy procurement players demonstrate how they are meeting their objectives.
Equip your resources arsenal to win in a new-game landscape
The procurement of facilities and energy requirements is a rapidly evolving new-game landscape forever altered by the pandemic. Forward leaning companies are rethinking their global architecture in the face of pandemic-driven changes in how people use facilities. They are increasingly taking on initiatives to make real progress on diversity and ESG goals, digital transformation of transactions, and other geo-political and environmental challenges.
Recognizing the inter-play between facilities and other categories of spend, leadership at the Facilities and Energy Center of Excellence work closely with Impendi’s other Centers of Excellence in Technology, ESG, Logistics, Professional Services and Manufacturing. This thoughtful collaboration is prepared to deliver the new architecture and solutions needed to compete for and win the future.