Like never before, leaders in Transportation, Distribution, Supply Chain and Operations are joining with counterparts in Customer Service and Sales to confront challenges they face in aligning their logistics supply chains to cost and service levels altered by the pandemic. Simultaneously, they are needing to adapt to a myriad of other disruptions from digital transformation, emergent environmental, geo-political threats, and investor demands to address supply chain diversity and other corporate social responsibility goals enterprise wide.
Impendi’s Transportation and Logistics Center of Excellence prepares companies to earn reliability-enhancing modernizations to its logistics architecture that will improve service levels, mitigate risk, make real progress on achieving ESG-CSR goals, while executing on untapped cost takeout opportunities in transportation, distribution, warehousing, and logistics services.

Deploy specialized skill sets that bundle cost savings with improved service levels
Our center’s approach to logistics is organized around best-in-class processes that find, get and keep value from your logistics ecosystem. We help you find areas for improvement, then get the savings through a managed sourcing process. To keep the savings in the future, we graft new tools, processes, incentives, and monitoring capability into your organization.

How do we do this better than general management consulting firms or software platforms?
Specialized knowledge and analytical tools gained from hundreds of prior engagements is difference making when it comes to executing on opportunities in your logistics solution. You will see the difference when we dashboard surprising analytics-based insights, conduct onsite interviews to build trust with department leaders, even propose process reengineering to eliminate cost from your workflows.
Our support goes beyond making a collection of hard to implement recommendations. Our senior partners and sourcing experts will work with your logistics stakeholders and their staff to track progress and adjust plans to deal with deviations. So that the process can be data-driven and trusted, we tailor metrics to the deepest granularity available; incorporate candid feedback; meld in context from contracts; and supplement your data with external sources to gain greater insight.
The experienced leaders in the Transportation and Logistics Center of Excellence are aware of the importance of managing interdependencies between logistics and the rest of the organization. They are practiced at attending to the design requirements and the impact of changes on customer service, always on guard against unacceptable customer value delivery tradeoffs.

Surprising recommendations from experts with deep logistics category expertise
The senior leadership from the Transportation and Logistics Center of Excellence have decades-long careers in logistics procurement. They have led supply chain transformations at leading global transportation companies, freight forwarders and trucking firms and had to live with the results, and they bring this expertise and ethic to all engagements.
In most cases, our leaders know your transportation and logistics services suppliers and their capabilities from having done business with them in the past. This experience is pivotal when evaluating supplier pricing vs. benchmarks; inspecting contracts vs. best practices; negotiating new terms with existing suppliers and contracting solutions with new suppliers.

Build out the capabilities of your in-house logistics sourcing teams
Unlike other approaches you might take to align your logistics supply chain to the changing landscape, Impendi is prepared to assist as a force multiplier to increase the effectiveness and efficiency of your logistics resources. We begin by working alongside your staff examining your existing distribution or transportation functions vs. best practice to reveal gaps in the technologies you employ and assess the maturity of your sourcing processes.
Using this maturity-matrix model and our experiences at other companies like yours, we will lead frank discussions about where your logistics sourcing solution could be improved. Once we have alignment, we dig in to write a new logistics playbook and work alongside you to close gaps in organization design, recruiting and training, bid policies, procurement systems-controls, governance, savings monitoring, etc.

Competing to win in a dynamic supply chain landscape
Managing logistics sourcing in an increasingly turbulent landscape is no small task. Strategies and tactical moves must be data-driven and agile enough to adapt to pandemic-related disruptions; dislocations in the container shipping market; threats to transportation data security; trade conflicts and sanctions; seaport backlogs; driver and warehousing shortages; and intensifying demands to incorporate ESG metrics like supplier diversity into supply chain KPIs.
We do not see the current chaos as short term. Developing and implementing solutions in this rapidly evolving new-game landscape requires special skills and the experience to see and act on the inter-play of logistics with your entire customer value creation architecture. The Transportation and Logistics Center of Excellence, collaborating with Impendi’s other expertise centers in Technology and Facilities, is ready to provide your logistics sourcing teams with a disciplined pathway and managed journey to help your enterprise compete more effectively and future-proof its strategy.
